How to Contact FTX Support

Frequently Asked Questions (FAQ)

FTX has been a trusted broker with millions of traders from all over the world. Chances are that if you have a question, someone else has had that question in the past and FTX’s FAQ is quite extensive.

We have got the common answers you need at here: https://help.ftx.com

If you have a question, this is the best place to start.

Email

If you have an account, please complete a request for email support here. For the fastest resolution, please:

•     Choose the most relevant category
•     Provide as much detail as possible regarding your issue
•     Upload Documents

Please do not submit multiple tickets for the same issue—we will get to your ticket as quickly as possible.

Otherwise, our email is [email protected]

FTX Teleram Communities

*Please note that our Telegram groups are public and to be careful who you speak to. We will never contact you asking for personal information or financial deposits, this should all be handled by emailing [email protected]  

Main group (English) - https://t.me/FTX_Official
Trading Discussion - https://t.me/FTX_Trading_Room
Quant Zone Discussion - https://t.me/Ftx_Quant_Zone

FTX Crypto Derivatives Exchange: https://ftx.com